TERMS OF USE

This Website is provided to you free of charge, “as is,” by KNITLAB thereby referred to as “KERISMA” and/or  “Kerisma Knits”.  By using the information, services and products available through this Web site, you are agreeing to the terms and conditions contained herein.

This website contains links to other sites that contain additional Terms of Use. Your use of any of the other site shall also subject you to the Terms of Use of each of those sites. To the extent that the Terms of Use on any of the other sites conflicts with any terms and condition contained herein, the Terms of Use of the other site shall control.

PRODUCTS
All products are maintained and produced by KERISMA and its respective collaborators.  Please note that the colors and sizes may differ from the actual item. Product details such as item description, prices, and availability may contain errors. KERISMA does not guarantee any product displayed on this website and is not responsible for any damages arising from the use of this site.

LIABILITY DISCLAIMER
The information, services and products available to you on this website may contain errors and are subject to periods of interruption. While KERISMA does its best to maintain the information, services and products it offers on the Web site, it cannot be held responsible for any errors, defects, lost profits or other consequential damages arising from the use of this website.

KERISMA PROVIDES THE INFORMATION, SERVICES AND PRODUCTS AVAILABLE ON THIS WEBSITE “AS IS,” WITH NO WARRANTIES WHATSOEVER. ALL EXPRESS WARRANTIES AND ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS ARE HEREBY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW.

IN NO EVENT SHALL KERISMA BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL AND EXEMPLARY DAMAGES, OR ANY DAMAGES WHATSOEVER, ARISING FROM THE USE OR PERFORMANCE OF THIS WEBSITE OR FROM ANY INFORMATION, SERVICES OR PRODUCTS PROVIDED THROUGH THIS WEBSITE, EVEN IF New Nine HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IF YOU ARE DISSATISFIED WITH THIS WEBSITE, OR ANY PORTION THEREOF, YOUR EXCLUSIVE REMEDY SHALL BE TO STOP USING THE WEBSITE.
 
INDEMNIFICATION

You agree to indemnify and hold KERISMA, its officers, directors, owners, partners, agents and employees, harmless from any claim or demand, including attorneys’ fees, made by any third party due to or arising out of your use of KERISMA, the violation of these terms and conditions by you, or the infringement by you, of any intellectual property or other right of any person or entity. KERISMA reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.

MISCELLANEOUS
These terms and conditions shall be governed by and construed in accordance with the laws of the state of California, U.S., and you agree to submit to the personal jurisdiction of the courts of the state of California. In the event that any portion of these terms and conditions is deemed by a court to be invalid, the remaining provisions shall remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related the use of these website, must be filed within one year after such claim or cause of action arose.

COPYRIGHT AND TRADEMARK NOTICES
All contents in these Web sites are Copyright © 2012 KNITLAB dba KERISMA. All rights reserved.
Any use of any of the marks, content, or artwork appearing throughout these Web sites without the express written permission of KERISMA is strictly prohibited.

PRIVACY POLICY
KERISMA PRIVACY STATEMENT
This privacy statement covers the site KerismaKnits.com. This policy statement strives to explain the following issues.

1. What personally identifiable information KERISMA collects.
2. What personally identifiable information third parties collect through the Web site.

3. What organization collects the information.
4. How KERISMA uses the information.
5. With whom KERISMA may share user information.
6. What choices are available to users regarding collection, use and distribution of the information.
7. What types of security procedures are in place to protect the loss, misuse or alteration of information under KERISMA’s control.
8. How users can correct any inaccuracies in the information.
If users have questions or concerns regarding this statement, they should first contact us by phone 213.765.8997 or by fax 213-765-0622.

INFORMATION AND COLLECTION USE

Information Collection
The ownership of user information collected at KERISMA is twofold. Primarily, KERISMA owns all the information collected on the site. However, as and when a user requests access to a particular store, then that store also owns that user’s information. KERISMA collects information from our users at several different points on our Web site.

Registration
In order to fully use this Web site, a user must first complete the buyer registration form. During registration, a user is required to give contact information (such as name and email address). We use this information to contact the user during the course of the business transaction and to inform about new products and services on our site for which he/she has expressed interest. It is also required for the user to provide unique identifiers (such as, username and password) in order to facilitate the security concerns of the showroom owners.

Order
Upon ordering, a user must provide contact information (such as name, email, and shipping address) and financial information (such as mode of payment, credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, the information is used to contact the user. We process all orders offline at our headquarters.

Information Use
The information collected at the time of registration is used to carry out the primary task of facilitating a sale to the customer.

As soon as the user registers with KERISMA, his/her registration information is saved to our clientele database. The user will be able to access the downloadable sections of the website using his/her username and password (login information). It is the responsibility of the user to maintain the secrecy of the username and password. Any fraudulent use of login information will lead to legal action or at the very least cancellation of access.

The website also keeps track of user statistics like date of registration, date of last visit, the number of times visited, etc. This information is used for aggregate analysis and to make business decisions. Again, the individual stores have access to this user information only if those users had requested access from them.
 
The user’s contact information is used for the following purposes:
1. User identity verification
2. Communicate new products and services
3. Communicate website information (Maintenance shutdowns, new store launch, store removals, etc)
4. Communication during the business transaction
KERISMA reserves the right to share the registration information with any third party that we deem is a business associate. This will only be done as a business enhancement exercise.

Profile
We store information that we collect through the registration page, cookies, etc to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences/habits. Consequently, collected information is tied to the users personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to direct pertinent marketing promotions to them.

Cookies
A cookie is a piece of data stored on the user’s computer tied to information about the user. We use session ID cookies only. This cookie will help us in recognizing that a particular user is logged in and allow him/her to access all the stores that he/she has access to. For the session ID cookie, once users close the browser, the cookie simply terminates.

Log Files
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

COMMUNICATIONS FROM THE SITE

Special Offers and Updates
We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications in the emails themselves. Please see the Choice and Opt-out sections.

Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.

Customer Service
We provide requested services and in regards to issues relating to their account, we reply via email or phone, in accordance with the users wishes.

SHARING

Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Aggregate Information (non-personally identifiable)
We share aggregated demographic information with our partners and advertisers. This is not linked to any personally identifiable information.

Third Party Intermediaries
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Business Transitions

In the event KERISMA goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred. Users will be notified via email prior to a change of ownership or control of their personal information. If as a result of the business transition, the users’ personally identifiable information will be used in a manner different from that stated at the time of collection, they will be given choice consistent with our notification of changes section.

Links
This Web site contains links to other sites. Please be aware that KERISMA is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Security
This Web site takes every precaution to protect our users’ information. When users submit sensitive information via the Web site, their information is protected both online and off-line.
When our registration form asks users to enter sensitive information, that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just ‘surfing’.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users’ information is protected.

If users have any questions about the security at our Web site, users can send an email to INFO@KERISMAKNITS.COM.

Correcting, Updating, Deleting, and/or Deactivating Personal Information
If a user’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can usually be done at the My Account page upon login or by emailing us at INFO@KERISMAKNITS.COM.

Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.